Menu
  1. How Do I?
  2. Business
  3. Government
  4. Residents
  5. Departments
    1. Animal Shelter
    2. Commissioner of the Revenue
    3. Commonwealth Attorney
    4. Communications Office
    5. Community Development
    6. Economic Development
    7. Electric
    8. Finance
    9. Human Resources
    10. Parks and Recreation
    11. Police
    12. Real Estate
    13. Registrar's Office
    14. Rescue Squad
    15. Salem Fire-EMS
    16. Salem Public Library
    17. Sheriff's Office
    18. Street & General Maintenance
    19. Technology Systems
    20. Treasurer's Office
    21. Water & Sewer Dept
  6. Tourism
  7. Downtown
  8. Report a Problem

COVID-19

The City of Salem has been monitoring the potential spread of COVID-19 for the past few weeks, and like you, we have been processing a great deal of information. The safety of our citizens, school children and visitors is always our number one priority from the Salem Civic Center to City Hall. Our Emergency Management team members are in constant contact with the Virginia Department of Health, the Roanoke-Alleghany Health Department and area health professionals at our local hospitals. During this time of uncertainty, we encourage you to monitor this site for official city details on closings or cancellations. This site will be updated daily whenever there is new information for you.

If you feel you have been exposed to the virus, please call the Virginia Department of Health at 1-877-275-8343.

For complete Salem School Division information, please click this link.

Friday, March 27

City Council Approves Emergency Ordinance
The Salem City Council approved an emergency ordinance for temporary changes in certain deadlines and to modify public meetings and public hearing practices and procedures. Read the full ordinance here.

Salem School Division Announces Updated Meal Delivery Routes
In an effort to streamline the delivery of daily meals, the Salem School Division has announced updated routes that go into effect Monday, March 30. Here is a link to the full list of updated routes and guidelines. UPDATED MEAL ROUTES

40th Annual Chance Crawford Tourney Cancelled
The Salem Parks and Recreation Department announced the cancellation of the 40th Annual Chance Crawford Softball Tournament. Here is a link to the full story on this unfortunate cancellation CHANCE CRAWFORD CANCELLATION
 

Thursday, March 26

Supporting Salem's Restaurant Scene
Please do your part to support our local Salem restaurants that are offering curbside pick-up, carryout and, in some cases, delivery options during these uncertain times. These establishments are providing a valuable service for all of us.
Here's a link to a list of all restaurants in Salem. Be sure to call first to make sure the establishment is serving!

Parks & Rec Cancels Events Through May 17
Many events and programs in the Salem Parks & Recreation & Department are now CANCELLED through May 17, 2020. Click Here for a full list of all events affected.

 

Wednesday, March 25

Salem Salem Civic Center Announces Rescheduled Events
The Civic Center has plenty of rescheduled show information for you at ITS WEBSITE  Hank Wiiliams, Jr., for King and County, Kansas and others are now coming to Salem in the summer or fall. If you have already purchased tickets to an event, they will transfer over to the new date. If the new date does not work for you, you will receive a refund at your point of purchase, either Ticketmaster.com or the Salem Civic Center Box Office, once the building reopens.

Roanoke Regional Partnership Business Resources
The Partnership has established some links for Business Leaders in the Roanoke Region

 

Tuesday, March 24

Salem City School Division Announces New Building Hours
The Salem School Division was officially closed on Monday by Governor Ralph Northam. In addiiton, access to school buildings in Salem is further limited starting today. Schools are only open from 9 a.m. to 1 p.m. and the Central Office is now open from 9 a.m. to 3 p.m. Please refer to the Division's official COVID-19 site for complete info. CLICK HERE

 

Monday, March 23

Salem/Roanoke County Food Pantry Remains Open
The Food Pantry is remaining open, but are NOT accepting any food donations at this time. They are accepting monetary donations to purchase food themselves. They are also serving clients by phone and are no longer allowed into the lobby and will be curbside pickup only.

Roanoke Valley Resource Authority
The RVRA announced new guidelines, effective March 23. While the Salem Sanitation Department will continue to pick-up your garbage and bulk items, residents will not be allowed to drop-off waste at either the Salem Transfer Station on Indiana Street or the Tinker Creek Transfer Station on Hollins Road in Roanoke.  In addition, Household Hazardous Waste events are cancelled and the monthly free mulch program for citizens is cancelled. These policies will remain in effect until further notice.

 

Friday, March 20

City Hall Closed to the Public
Salem City Hall is now CLOSED. We are now requiring all departmental business in the City be done by phone or email. Please refer to phone numbers on the top of each department webpage that is relevant for your concern. If you are not sure, call 375-3000. Click HERE for a full list of phone numbers in the city.

If you would like to drop off a payment in person, PLEASE put all PAYMENTS in the Collection box located next to City Hall. That includes, Utilities, Real Estate, Personal Property, Business License, Animal License, Parking Tickets, Fiduciary Taxes and Estimated Income Taxes. You can also pay via mail or ONLINE HERE. If you have any questions call 375-3024.

Roanoke College Students Will Not Return for Spring Semester and May Term
Roanoke College will continue online classes and are postponing but not canceling Commencement, previously scheduled for May 2.

City Council Meeting Moved to South Salem
The March 23, 2020 Salem City Council meeting will be held at South Salem Elementary School in the cafeteria. This large space will allow for social distancing and make it possible for the meeting to be held, as scheduled. Any citizens who attend the meeting will be seated in an area that will allow them to spread out as well.

 

Thursday, March 19

Virginia Public Gathering Reminder
Governor Northam has told Virginians to avoid non-essential gatherings of more than 10 people. This is based on federal guidelines, but it does not include normal operations at essential services such as manufacturers, distribution centers, airports, bus and train stations, medical facilities, grocery stores or pharmacies. Here is the full release from the Governor.

Salem After Five
The first Salem After Five event of 2020 scheduled for Friday, April 24 has been moved to Saturday September 19. The band will still be fan favorite Domino.

Utility Sign-Up Procedure Changed
With City Hall access limited, here are new instructions on how to sign up for utlities. CLICK HERE for the form and learn how to sign up. The form is also available for pick-up outside the back entrance of City Hall. Call (540) 375-3021 Ext.1 if you have any questions.

 

Wednesday, March 18

Plans in Place for Salem City Schools Starting March 23
The “New Normal” for school children in Salem begins on Monday and teachers are excited to welcome their students to a virtual classroom. CLICK HERE for the plans and guidelines on how the process will begin for all grade levels.

Governor Northam’s efforts for Small Business Relief
Gov. Northam Requests Statewide Economic Injury Disaster Loan Declaration from U.S. Small Business Administration - “We are taking action to support small businesses and nonprofits impacted by this public health crisis. Today, I requested a statewide Economic Injury Disaster Loan declaration from the U.S. Small Business Administration to help get access to low-interest federal loans. Read my letter here.”

Below you will find a brief survey that will allow the SBSD to collect data on the impact COVID-19 is having on business revenue and employment in Virginia.

Survey Monkey Link

Roanoke Small Business is monitoring the SBA disaster assistance program, the new Virus Relief Bill, and other recommendations for small businesses during these challenging times. Webinars, online information sessions, and other resources will be provided as we know more. The best way for business owners to contact us is email: hello@roanokesmallbusiness.org. They are standing by to assist as timely as we can.

 

Tuesday, March 17

Roanoke Valley Resource Authority
The hard-working men and women in the Salem Sanitation Department will continue to pick-up your garbage, as scheduled. However, effective March 23, residents will not be allowed to drop-off waste at either the Salem Transfer Station on Indiana Street or the Tinker Creek Transfer Station on Hollins Road in Roanoke. This policy will remain in effect until further notice.

May 5 Election - Vote Absentee
The Registrar’s Office is encouraging all registered voters to request an absentee ballot to vote in the May 5 election by mail prior to April 28 before 5 p.m. Apply online for a Virginia absentee ballot HERE and select “My Disability or Illness” as the reason code on your application. To vote in person you must call our office first at 375-3034, M-F between 8 a.m. to 5 p.m. and schedule the time you are coming to our office to vote.

Salem Civic Center Events
The Civic Center will keep ITS WEBSITE up-to-date with the latest information about upcoming events at the Salem Civic Center as shows reschedule. If you have already purchased tickets to an event, they will transfer over to the new date. If the new date does not work for you, you will receive a refund at your point of purchase, either Ticketmaster.com or the Salem Civic Center Box Office, once the building reopens.

City Hall Limiting Access
Salem City Hall is now requiring all departmental business in the City be done by phone or email, unless absolutely necessary. Please refer to phone numbers on the top of each department webpage that is relevant for your concern. If you are not sure, call 375-3000. Click HERE for a full list of phone numbers in the city.

If you would like to drop off a payment in person, PLEASE put all PAYMENTS in the Collection box located next to City Hall. That includes, Utilities, Real Estate, Personal Property, Business License, Animal License, Parking Tickets, Fiduciary Taxes and Estimated Income Taxes. You can also pay via mail or ONLINE HERE. If you have any questions call 375-3024.

Salem Courthouse
All State courts are to remain open, but will reduce operations and restrict access to courthouses, pending further order. The courts have suspended many in-court proceedings. These restrictions will remain in place through at least April 10. For the duration, all courts will have a liberal continuance policy for any cases otherwise scheduled for trial.

 

Monday, March 16

Local Governments Declare Emergencies
Salem, along with Botetourt, Roanoke Co., Roanoke City and Vinton, has taken the precautionary measure of declaring an emergency. The action enables the local governments to request state and federal resources should they become needed. The purpose of this emergency declaration is to give the local governments legal authority and flexibility to mobilize resources in response to this unprecedented public health threat for the protection of the communities. Full release HERE.

Bus Routes for School Meal Deliveries by School Zone
Schools will begin delivering free meals (Breakfast & Lunch) to anyone aged 18 years old or younger starting Tuesday 3/17/2020. The meals will be delivered using special bus routes by “School Zone” as identified in the links HERE.

Comcast Offers Free Internet for 60 days & Free HotSpots
For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi. Once at an XFinity hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots, and then launch a browser. Comcast Internet Essentials is $9.95/Month after the 60 day free period. The family can terminate the service at any time. See Comcast Internet Access Brochure for qualifications.

Salem Parks & Rec Athletic Events
All organized athletic events scheduled at Parks and Recreation facilities are cancelled through at least Sunday, March 29. Please note this cancellation includes all recreation, travel, school games, practices, tournaments, races, evaluations, clinics and related events scheduled to be held in the facilities. Additionally, “field use” applications will not be processed during this time for any future events.

 

Friday, March 13

Salem Parks & Rec Youth Sports
All youth and travel team practices/games have been cancelled through March 27.  All City of Salem athletic facilities will be closed through at least March 30.

Salem Museum Closed
All events through the end of March are postponed until further notice.

Rotary Club Meetings Cancelled
The remaining March meetings have been cancelled. April meetings will be evaluated at the end of the month.

Kiwanis Meetings Cancelled
The next two Kiwanis meetings (March 17 and 24) have been cancelled. The March 31 meeting will be evaluated in coming weeks.

Salem City Schools Closed
Gov. Northam has closed all schools in the Commonwealth from March 16 through at least March 27. For more info, follow the school's website.

Shrine Circus at Salem Civic Center has been Postponed
Event has been moved to Oct. 30 - Nov. 1. Tickets will be honored for that event. For any questions, call the box office at (540) 375-3004.

Salem Public Library Closed March 15 through March 31
City and library administration will re-evaluate and we will resume normal operations when deemed safe to do so.

Salem Parks & Recreation has Closed the Senior Center starting today through March 27
During this time, all community activities affiliated with the Salem Senior Center are cancelled. This includes activities that are held at other venues in the city, including Salem School locations. All Senior and community trips also are cancelled during this two week period. At the end of March, we will continue to evaluate whether to extend the closure and suspension of programs.

Tonight's St. Patrick's Day festivities in Downtown Salem have been Cancelled
There are no plans to reschedule this event.

Shamrock Volleyball event at the Salem Civic Center has been Cancelled
There are no plans to reschedule this event.