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Things to do if you drop something down the drain:
Things to do if the item was "dropped" in the drain but not noticed until later:
What the City can do:
What the City cannot do:
If the item is not found it is likely beyond retrieval. Email the City Water and Sewer Department or call 540-375-3029. You can also email the Roanoke Regional Water Pollution Control Plant or call 540-853-5700 with a detailed description of the lost item, the address of the location where the item was lost, and your contact information. If possible, attach a picture of the lost item.
Swimming pools can be discharged to the sanitary sewer system. Traditional chlorine pools can be de-chlorinated and then discharged to the storm sewer system.
The only items that should ever be washed down the sink or flushed down the toilet are natural, organic materials that would break apart easily in one's hands. Here are some examples of things that should never be poured down the drain:
Fats, Oils & Grease (FOG)
Inflow and Infiltration