FAQs • Salem, VA • CivicEngage

What are your hours of operation?: We are open to the public:

Monday & Tuesday
10 am to 4:30 pm
Wednesday
1 to 4 pm
Thursday & Friday
10 am to 4:30 pm
Saturday
10 am to 3:30 pm
We are closed on Sundays and holidays.

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Animal Shelter

1. Where are you located?: We are at 1301 Indiana Street, across from Yokohama Tire and right beside the Salem Rotary Dog Park and the City of Salem Transfer Station.

2. What are your hours of operation?: We are open to the public:

Monday & Tuesday
10 am to 4:30 pm
Wednesday
1 to 4 pm
Thursday & Friday
10 am to 4:30 pm
Saturday
10 am to 3:30 pm
We are closed on Sundays and holidays.

3. Can anyone turn an animal into your facility?: No. We are a municipal shelter, so we can only take in animals that are being relinquished from City of Salem (or Craig County) residents or stray animals that were found in Salem or Craig County. This way if someone is missing their pet, the animal will be in the most likely place the owner will be looking.

"No Kill" means that a facility can state they are full and can no longer take in any more animals. We are a municipal shelter so we must remain available to take in our community's lost or homeless cats and dogs. Therefore, when we do run out of space, we are required to euthanize adoptable animals. However, we are very fortunate in Salem and have a very large, state-of-the-art facility.

Our staff works hard to ensure that every adoptable animal gets placed as soon as possible. Euthanasia of adoptable animals is always our last resort and each adoptable animal gets its chance at finding a forever home.

5. Do you take in animals other than dogs and cats?: At this time, our facility is capable of safely housing cats and dogs. However, if you are a Salem resident, you may call us if you need to relinquish another species of animal and we will be happy to give you some information to help you find a safe place for any type of animal.

6. Do you accept donations?: Yes! We love donations!

7. I cannot adopt right now. May I come by and visit the animals?: Yes! Even if you are not able to adopt an animal at this time, you can still visit the animals up for adoption anytime we are open to the public. They love the extra attention and it keeps them happy which in turn makes them healthier and more adoptable! Safety and disease control is always at the top of our priority list so we want to ensure we are all doing what is best for the animals.