What do I do if I suspect or have a known water leak?
  • For emergency water shut-off, please contact the Water Department by calling 540-375-3029.
  • If you have repaired a leak, please contact Utility Billing at 540-375-3026, Opt Number 2 for further assistance regarding a possible water leak credit adjustment.
  • Please visit the EPA for more information on detecting leaks.

Show All Answers

1. Do I have to pay sewer charges on seasonal lawn watering needs?
2. Does the city provide a sewer credit for residents filling swimming pools?
3. How can I reduce my bill?
4. How do I enroll in the Utility Budget Billing Program?
5. What do I do if I suspect or have a known water leak?
6. Where can I find the current rates for water and electric services?
7. Why are my bills so high?