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TO HOOK UP YOUR UTILITIES:  (540) 375-3021|HOURS:  M-F 8am-5pm
E-MAIL:  utilitycollections@salemva.gov|LOCATION:  City Hall, 114 North Broad Street, Salem, VA 24153

Water Rates

TO HOOK UP YOUR UTILITIES:  (540) 375-3021|HOURS:  M-F 8am-5pm
E-MAIL:  utilitycollections@salemva.gov|LOCATION:  City Hall, 114 North Broad Street, Salem, VA 24153

Water Rates And Fees

There are hereby established the following customer classes and rates for consumers of water within the City of Salem effective July 1, 2010. The following consumer classes are:

Residential, generally characterized as serving single family residential households regardless of the level of consumption; Small Commercial, a business entity that generally uses less than 75,000 gallons of water per month; Large Commercial, business entities both commercial or industrial using in excess of 75,000 gallons of water per month; Multi-Unit, those customers both residential and small commercial with more than one housing unit or business location receiving water through one meter; Fire Service are the connections for metered fire suppression systems.

 

Water Base Service Fee

The following base charges are hereby established and effective as noted:

  Jan 2020 Jan 2021
Residential $13.24 $13.51
Duplex $26.48 $27.02
Small Commercial $26.48 $27.01
Large Commercial $54.53 $55.62
Multi-Unit $40.50 $41.31
Fire Service $26.48 $27.01

 

Water Volume Rate Per 1000 Gallons Used

The following volume charges are hereby established and effective as noted:

(GPM = Gallons Per Month)
  Jan 2020 Jan 2021
First 5,000 GPM $5.68 $5.80
5,000 - 10,000 GPM $5.92 $6.04
10,000 - 75,000 GPM $6.39 $6.51
75,000 GPM - 1 Million $6.71 $6.84
All over 1 Million $3.98 $4.06

 

Water Non-User Fees

Non-User Fees are fees charged to customers if service is available to the property, whether or not they use this utility:

  Jan 2020 Jan 2022
32% of 5,000 GPM Residential Rate $13.32 $13.60