General Definition of Work

The City of Salem is seeking an experienced leader and hands-on HR professional to fill the role of Assistant Director of Human Resources. This position provides a unique opportunity to concentrate on benefit administration and HRIS benefit administration as well as contributing to the alignment of HR functions to the changing needs of the City of Salem. This position will have direct involvement in all aspects of the City’s human resources activities such as compensation/classification, recruitment, employee relations, benefits, training and organizational development, safety, and risk management. The position performs complex professional and administrative work in the planning, administration, and management of human resources activities. Exercises considerable independent judgement in developing and implementing objectives. Works at a high level of interaction with employees, managers and third parties. Limited supervision and policy direction and guidance. The functions listed below are illustrative of the type of work performed and are not intended to be inclusive.

 

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

 

Essential Functions

• Assist with the development of strategies for organizational development, performance management, employee communications, compliance training, and other human resource functions that support the goals and objectives of the department.
• Contributes to the management and motivation to champion leadership development, compliance training, and organizational development initiatives.
• Responsible for the administration of all benefit programs such as health, dental, vision, life insurance, wellness, retirement, deferred compensation, flexible spending, and other benefit plans/programs.
• Receives, processes, and reconciles monthly invoices and bills for retiree insurance, Medicare, and dental insurance for retirees and employees and ensures timely payment; completes annual ACA reporting requirements.
• Provides assistance in the development, management and implementation of the HRIS systems and employee record maintenance and ensures payroll records are processed and accurate.
• Maintains City Classification plan and supporting documentation to include job descriptions, pay plans, etc.
• Provides advice and direction in the selection of interview panels and monitors the interview and selection process.
• Manage and lead Human Resource professionals in the day-to-day delivery of HR services, including the administrative functions of appropriate paperwork, FMLA Administration, Benefits Administration, HRIS, and recruitment and employee relations.
• Assists in the planning and implementation of employee orientation and conducts orientation meetings when necessary.
• Develops RFP's for various benefit programs; evaluates proposals and recommends award.
• Assists with the investigation of grievances, harassment, employee issues, or disciplinary actions.
• Assists the Human Resources Director in the development, revision and implementation of policies and procedures.
• Assists the Human Resources Director in developing and monitoring the departmental budget by analyzing departmental needs, researching costs, and preparing the annual budget request by established priorities.
• Performs the duties of the Director of Human Resources in their absence.

 

Knowledge, Skills and Abilities

Thorough knowledge of basic methods, practices, and objectives of public human resources administration; thorough knowledge of state and federal laws related to human resources, with the ability to comprehend, interpret, apply and explain laws, regulations, policies and related information; knowledge of HRIS systems; strong problem solving and resolution skills; strong analytical skills; thorough knowledge of the organization and function of municipal government; thorough knowledge of City’s personnel policy, payroll, insurance, and benefit programs, methods, and record keeping; ability to communicate effectively in oral and written form; ability to provide consulting services to employees fairly and reasonably; ability to exercise tact and courtesy in frequent contact with employees, staff, and citizens; ability to conduct effective personnel interviews; ability to conduct detailed analytical evaluations and studies and to prepare related reports and recommendations; ability to plan, direct, and supervise the work of others; ability to maintain technical records; ability to establish and maintain effective working relationships with supervisors, employees, and the general public

 

Education and Experience

Bachelor's degree from four-year college or university with major work in human resource management, industrial psychology, business or public administration or related field; five to ten years related experience and/or training in human resources and administrative management; or equivalent combination of education and experience. Professional Human Resource Certification issued by IPMA-HR or Society of Human Resource Management (SHRM) desired. Excellent communication skills. Experience in a human resource setting with a local or state government, highly preferred.

 

Physical Requirements

This work requires the regular exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel and repetitive motions, frequently requires standing and reaching with hands and arms and occasionally requires walking, stooping, kneeling, crouching or crawling and pushing or pulling; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound, and observing general surroundings and activities; work requires preparing and analyzing written or computer data and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

 

Special Requirements

PHR, SPHR or IPMA certification highly preferred.

 

General Definition of Work

Performs protective service work patrolling the City, responding to service requests, enforcing laws and ordinances, making arrests, testifying in court, preparing records and files, preparing reports, and related work as apparent or assigned.  Work is performed under the moderate supervision of the Police Sergeant.

 

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

 

Essential Functions

• On an assigned shift, operates a patrol vehicle or walks to observe for violations of criminal and traffic laws, suspicious activities, or persons, and disturbances of law and order.
• Responds to radio dispatches and answers calls and complaints; explains and enforces applicable State and local laws and ordinances.
• Interviews witnesses, victims, and suspects to obtain additional necessary information regarding crimes, accidents, violations, etc.; helps investigate crimes and collect evidence; conducts searches.
• Enforce traffic laws; issues citations for traffic violations and investigates traffic accidents; completes seatbelt surveys in certain locations to view problem areas.
• Provides police escorts, directs traffic; performs residential and commercial checks; attempts to reduce law infractions and accidents through high visibility.
• Serves warrants, summons, civil and criminal papers, etc.; attends and testifies in court; discusses cases with the Commonwealth Attorney.
• Detains, arrests, transports, and/or escorts suspects and evidence to the appropriate facility with due regard for safety.
• Ensures vehicle is properly maintained and performs vehicle inspections; maintains individual equipment.
• Prepares detailed reports on activities and assignments; completes court paperwork, accident reports, witness subpoenas, arrest records, fingerprints, photographs, etc.; complete miscellaneous community service reports such as seatbelt surveys, speed surveys, citizen questionnaires, etc.
• Participates in a variety of in-service and special training programs.
• Assists other law enforcement agencies when requested or assigned; may be assigned to investigation, animal control, DARE, schools, or other technical or special support operations.

 

Knowledge, Skills and Abilities

General knowledge of law enforcement methods, practices, and procedures; general knowledge of the geography of the City and location of important buildings; general knowledge of applicable local, Federal, and State laws; general knowledge of the rules and regulations of the Police Department; skill in the use of firearms and the operation of an automobile; ability to understand and carry out oral and written instructions; ability to communicate effectively in oral and written form; ability to prepare clear comprehensive reports; ability to deal courteously, firmly, and tactfully with the public; ability to analyze situations and to adopt quick, effective, and reasonable courses of action with due regard to hazards and circumstances; ability to establish and maintain effective working relationships with associates, other law enforcement officials, medical personnel, legal personnel, and general public.

 

Education and Experience

High school diploma or GED, or equivalent combination of education and experience.

 

Physical Requirements

This work requires the regular exertion of up to 10 pounds of force, frequent exertion of up to 50 pounds of force and occasional exertion of up to 100 pounds of force; work regularly requires speaking or hearing, using hands to finger, handle or feel and reaching with hands and arms, frequently requires sitting, lifting and repetitive motions and occasionally requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling, tasting or smelling and pushing or pulling; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, using of measuring devices, operating motor vehicles or equipment and observing general surroundings and activities; work regularly requires exposure to outdoor weather conditions, frequently requires exposure to bloodborne pathogens and may be required to wear specialized personal protective equipment and occasionally requires wet, humid conditions (non-weather), working near moving mechanical parts and working in high, precarious places; work is generally in a moderately noisy location (e.g. business office, light traffic).

 

Special Requirements

Obtain Law Enforcement Officer Certification within one year. Must meet and maintain all department, State and Federal training and education requirements for the position. Valid driver’s license in the Commonwealth of Virginia.

General Definition of Work

Performs protective service work patrolling the City, responding to service requests, enforcing laws and ordinances, making arrests, testifying in court, preparing records and files, preparing reports, and related work as apparent or assigned.  Work is performed under the moderate supervision of the Police Sergeant.

 

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

 

Essential Functions

• On an assigned shift, operates a patrol vehicle or walks to observe for violations of criminal and traffic laws, suspicious activities, or persons, and disturbances of law and order.
• Responds to radio dispatches and answers calls and complaints; explains and enforces applicable State and local laws and ordinances.
• Interviews witnesses, victims, and suspects to obtain additional necessary information regarding crimes, accidents, violations, etc.; helps investigate crimes and collect evidence; conducts searches.
• Enforce traffic laws; issues citations for traffic violations and investigates traffic accidents; completes seatbelt surveys in certain locations to view problem areas.
• Provides police escorts, directs traffic; performs residential and commercial checks; attempts to reduce law infractions and accidents through high visibility.
• Serves warrants, summons, civil and criminal papers, etc.; attends and testifies in court; discusses cases with the Commonwealth Attorney.
• Detains, arrests, transports, and/or escorts suspects and evidence to the appropriate facility with due regard for safety.
• Ensures vehicle is properly maintained and performs vehicle inspections; maintains individual equipment.
• Prepares detailed reports on activities and assignments; completes court paperwork, accident reports, witness subpoenas, arrest records, fingerprints, photographs, etc.; complete miscellaneous community service reports such as seatbelt surveys, speed surveys, citizen questionnaires, etc.
• Participates in a variety of in-service and special training programs.
• Assists other law enforcement agencies when requested or assigned; may be assigned to investigation, animal control, DARE, schools, or other technical or special support operations.

 

Knowledge, Skills and Abilities

General knowledge of law enforcement methods, practices, and procedures; general knowledge of the geography of the City and location of important buildings; general knowledge of applicable local, Federal, and State laws; general knowledge of the rules and regulations of the Police Department; skill in the use of firearms and the operation of an automobile; ability to understand and carry out oral and written instructions; ability to communicate effectively in oral and written form; ability to prepare clear comprehensive reports; ability to deal courteously, firmly, and tactfully with the public; ability to analyze situations and to adopt quick, effective, and reasonable courses of action with due regard to hazards and circumstances; ability to establish and maintain effective working relationships with associates, other law enforcement officials, medical personnel, legal personnel, and general public.

 

Education and Experience

High school diploma or GED, or equivalent combination of education and experience.

 

Physical Requirements

This work requires the regular exertion of up to 10 pounds of force, frequent exertion of up to 50 pounds of force and occasional exertion of up to 100 pounds of force; work regularly requires speaking or hearing, using hands to finger, handle or feel and reaching with hands and arms, frequently requires sitting, lifting and repetitive motions and occasionally requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling, tasting or smelling and pushing or pulling; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, using of measuring devices, operating motor vehicles or equipment and observing general surroundings and activities; work regularly requires exposure to outdoor weather conditions, frequently requires exposure to bloodborne pathogens and may be required to wear specialized personal protective equipment and occasionally requires wet, humid conditions (non-weather), working near moving mechanical parts and working in high, precarious places; work is generally in a moderately noisy location (e.g. business office, light traffic).

 

Special Requirements

Obtain Law Enforcement Officer Certification within one year. Must meet and maintain all department, State and Federal training and education requirements for the position. Valid driver’s license in the Commonwealth of Virginia.

General Definition of Work

Performs intermediate semiskilled work setting up, tearing down, cleaning, and maintaining civic facilities and equipment for sporting events, shows, and other activities, assisting staff and the general public, operating equipment, and related work as apparent or assigned.  Work is performed under the moderate supervision of the Civic Center Operations Supervisor.

 

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

 

Essential Functions

• Sets up and tears down facilities for sports events, shows, and other activities; sets up, takes down, modifies, and arranges special seating, scaffolding, press boxes, stages, floors, and tables as required.
• Performs set-up, repair, and maintenance on a variety of equipment including score boards, lighting, and public address systems. 
• Cleans and maintains facility and grounds; prepares and maintains sports facilities and fields as required.
• Assists catering, security, and event staff during events; assists the general public as needed.
• Operates equipment including, scissor lifts, floor machines, buffers, lawn mowers, and other equipment as needed.
• Assists with snow and ice removal.

 

Knowledge, Skills and Abilities

Some knowledge of building set up and arrangements; general knowledge of the operation of HVAC and electrical systems; general knowledge of the safe use, operation, and preventive maintenance of the assigned equipment; general knowledge in reading and interpreting diagrams and schematics; skill in the use of assigned equipment; ability to understand and follow specific oral instructions; ability to perform manual labor for extended periods, often under unfavorable weather conditions; ability to establish and maintain effective working relationships with vendors, promotors, government officials, associates, and the general public.

 

Education and Experience

Less than high school diploma or GED, or equivalent combination of education and experience.

 

Physical Requirements

This work requires the regular exertion of up to 25 pounds of force and occasional exertion of over 100 pounds of force; work regularly requires standing, walking, speaking or hearing, using hands to finger, handle or feel, reaching with hands and arms, pushing or pulling, lifting and repetitive motions, frequently requires climbing or balancing and occasionally requires sitting, stooping, kneeling, crouching or crawling and tasting or smelling; work requires close vision, distance vision, ability to adjust focus, depth perception, color perception, night vision and peripheral vision; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work frequently requires exposure to bloodborne pathogens and may be required to wear specialized personal protective equipment and occasionally requires working near moving mechanical parts, working in high, precarious places, exposure to fumes or airborne particles, exposure to toxic or caustic chemicals, exposure to outdoor weather conditions, exposure to the risk of electrical shock, exposure to vibration and wearing a self-contained breathing apparatus; work is generally in a moderately noisy location (e.g. business office, light traffic).

 

Special Requirements

Valid driver's license in the Commonwealth of Virginia may be required.

 

GENERAL DEFINITION AND CONDITIONS OF WORK:

Performs intermediate protective service work in the Sheriff’s Office involving a variety of general or support duty assignments; does related work as required.  Work is performed under the regular supervision of the Chief Deputy Sheriff.

 

This is light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects, and some medium work requiring the exertion of 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects work requires climbing, stooping, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, and repetitive motions; vocal communication is required for conveying detailed or important instructions to others accurately, loudly, or quickly; hearing is required to receive detailed information through oral communications and/or to make fine distinctions in sound; visual acuity is required for depth perception, peripheral vision, preparing and analyzing written or computer data, operation of machines, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is subject to inside and outside environmental conditions, and hazards.  The worker may be exposed to bloodborne pathogens and may be required to wear specialized personal protective equipment.

 

ESSENTIAL FUNCTIONS/TYPICAL TASKS:

• Performs a variety of public safety duties in the Sheriff’s Office including courtroom security, transportation, personnel, service of civil process, etc.
• On an assigned shift, performs a scheduled or assigned Sheriff’s Office duty;
• Performs assigned court services and security duties, assists clerk’s office, operates metal detectors and x-ray machine, and executes judge’s orders and direction;
• Transports prisoners, detainees, mental patients, etc. to appointments, court or other transports as assigned;
• Executes evictions, repossessions, detainments or other court directed actions;
• Prepares detailed reports on activities and assignments;
• Serves civil process and criminal arrest warrants and a variety of other court papers and directions;
• Performs related tasks as required.

 

KNOWLEDGE, SKILLS, AND ABILITIES:

General knowledge of laws, rules and regulations relating to courts and criminal justice; general knowledge of the geography of the City and location of important buildings; some knowledge of the rules and regulations of the Sheriff’s Office; skill in the use of firearms, public safety equipment and motor vehicles; ability to understand and carry out oral and written instructions and to prepare clear comprehensive reports; ability to deal courteously, firmly and tactfully with the public; ability to analyze situations and to adopt quick, effective and reasonable courses of action.

 

EDUCATION AND EXPERIENCE:

Any combination of education and experience equivalent to graduation from high school.

 

SPECIAL REQUIREMENTS:

Possession of an appropriate driver’s license valid in the Commonwealth of Virginia.  Must meet and maintain all Office and State training and education requirements for position.

General Definition of Work

Performs manual work setting up and serving at banquets or other events, working concession stands, and related work as apparent or assigned.  Work is performed under the supervision of the Assistant and/or Food and Beverage Manager.

 

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

 

Essential Functions

• Sets up and break down rooms for parties or banquets.
• Wait Staff for Banquet services to patrons.
• Ensures that there is enough food on the buffet line and refills items as needed.
• Accommodates all guests and is responsible for refilling beverages and removing dirty dishes from tables.
• Work in Concession stands to sell catering products.
• Ensures that customers receive everything ordered on a timely basis.
• Opens, closes, and cleans up kitchen and concession stands.
• Any other related work as required.

 

Knowledge, Skills and Abilities

Some knowledge of the nature of operations at the City's civic facilities; some knowledge of the use or care of food preparation equipment; ability to work long hours while standing and under high temperature conditions; ability to work with the public in a cordial, effective, and professional manner; ability to establish and maintain effective working relationships with associates, supervisors, and the general public.

 

Education and Experience

High school diploma or GED and minimal experience in banquet services, concessions, or equivalent combination of education and experience preferred.

 

Physical Requirements

This work requires the regular exertion of up to 10 pounds of force, frequent exertion of up to 25 pounds of force and occasional exertion of up to 50 pounds of force; work regularly requires standing, walking, using hands to finger, handle or feel and repetitive motions, frequently requires stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting and occasionally requires sitting and tasting or smelling; work requires depth perception and color perception; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires visual inspection involving small defects and/or small parts, using of measuring devices, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires exposure to fumes or airborne particles, exposure to toxic or caustic chemicals, exposure to outdoor weather conditions, exposure to extreme cold (non-weather), exposure to extreme heat (non-weather), exposure to the risk of electrical shock and exposure to bloodborne pathogens and may be required to wear specialized personal protective equipment; work is generally in a loud noise location (e.g. grounds maintenance, heavy traffic).

 

Special Requirements

None

 

General Definition of Work

Performs manual work in a variety of construction, maintenance, and repair projects, collecting refuse, performing general grounds keeping duties, and related work as apparent or assigned.  Work is performed under the close supervision of the Streets Crew Supervisor.

 

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

 

Essential Functions

• Operates a variety of mowers and equipment in grass cutting and trimming operations; operates weed eater and leaf blower.
• Cuts, trims, and removes shrubs and trees from Right of Ways, sidewalks, and roadways; collects and removes leaves.
• Collects garbage, bulk items, dead animals, hazardous materials, and recycling; empties refuse containers.
• Removes debris and trash from City properties and streets.
• Assists in cleaning and maintaining sanitation trucks and grounds keeping equipment.
• Assists in the set-up of seasonal events and activities by preparing and hanging signage, hanging and removing lights and decorations, etc.
• Assists with snow removal and ice control; mixes salt; spreads salt on sidewalks.

 

Knowledge, Skills and Abilities

Some knowledge of the safe use, operation, and preventive maintenance of the equipment to which assigned; skill in the use of hand tools and equipment to which assigned; ability to understand and follow specific oral instructions; ability to perform manual labor for extended periods, often under unfavorable weather conditions; ability to establish and maintain effective working relationships with associates and the general public.

 

Education and Experience

High school diploma or GED, or equivalent combination of education and experience.

 

Physical Requirements

This work requires the regular exertion of up to 25 pounds of force, frequent exertion of up to 50 pounds of force and occasional exertion of up to 100 pounds of force; work regularly requires standing, walking, speaking or hearing, using hands to finger, handle or feel, climbing or balancing, reaching with hands and arms, pushing or pulling, lifting and repetitive motions, frequently requires sitting and stooping, kneeling, crouching or crawling and occasionally requires tasting or smelling; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires assembly or fabrication of parts within arm’s length, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work regularly requires exposure to outdoor weather conditions, frequently requires working near moving mechanical parts, exposure to vibration and exposure to bloodborne pathogens and may be required to wear specialized personal protective equipment and occasionally requires exposure to fumes or airborne particles and exposure to toxic or caustic chemicals; work is generally in a very quiet location (e.g. park trail, storage or file room).

 

Special Requirements

Valid driver's license in the Commonwealth of Virginia

Officiates adult and youth sports including baseball, basketball, football.  Must be dependable, with strong interpersonal skills and knowledge of the sport officiating.  On-field and court experience officiating and or NSA, ASA, USSSA certification preferred.  Must be 16 years of age or older.  Ability to work on an on-call basis preferred.  May work some weekends.

GENERAL DEFINITION AND CONDITIONS OF WORK:

Ensures security and safety for spectators of an assigned area in the Civic Center facility during scheduled events; does related work as required. Accepts and/or inspects tickets from patrons at assigned gate or entranceway in the Civic Center facility during scheduled events; escorts patrons to proper seating area; does related work as required. Work is performed under the regular supervision of an Events Manager and/or Events Service Supervisor.

 

Requires the exertion of 30 pounds of force occasionally, up to 15 pounds of force frequently, and up to 5 pounds of force constantly to move objects; work requires standing for long intervals, walking, lifting, finger grasping, feeling, and repetitive motion: vocal communication is required for expressing or exchanging direction by means of the spoken word, and conveying detailed or important instructions to others accurately, loudly, or quickly; hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications and/or to make fine distinctions in sound; visual acuity is required for depth perception, color perception, visual inspection involving small print; operation of ticket scanning equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is subject to inside and occasionally outside environmental conditions, noise and hazards.

 

ESSENTIAL FUNCTIONS/TYPICAL TASKS:

Provides general security for an assigned area of the Civic Center during scheduled events;

properly inspects each admission ticket for correct date/time and event; may be assigned a seating area or vomitorium; inspects admission tickets and determines correct seating location for each ticket.

• Inspects patrons’ bags for prohibited items;
• Recognizes security violations and follows proper protocol;
• Refers escalated situations to supervisor when necessary;
• Ensures the security of hallways and surrounding non-public areas;
• Continuously monitors and inspects surroundings;
• Maintains positive communication with the public; 
• Operates portable ticket scanning machines and/or tears individual admission tickets;
• Ensures proper use of equipment;
• Operates flashlight;
• Negotiates steps and stairs;
• Responds to public inquiries during events;
• Life safety issues such as location and proper use of fire extinguishers;
• Locate and assist patrons in the event of an evacuation;
• Ability to count as they may be needed to count hard tickets after they are torn;
• Performs related tasks as required.

 

KNOWLEDGE, SKILLS AND ABILITIES:

Some knowledge of the practices and procedures of the Civic Center facilities; ability to establish and maintain effective working relationships with associates, supervisors and patrons; ability to work long hours while standing; ability to perform all duties in a cordial, effective and professional manner.

 

EDUCATION AND EXPERIENCE:

High school diploma (or GED), or any equivalent combination of training and experience.

 

SPECIAL REQUIREMENTS:

None.

 

General Definition of Work

Performs routine clerical and technical work keeping score sheets and/or time for youth and adult sports, including football, basketball, soccer, softball and baseball.  Does related work as required.  Work is performed under regular supervision.  Some knowledge of scorekeeping practices and procedures and timekeeping practices and procedures is preferred.  Ability to work on an on-call basis is preferred.  Must have ability to keep score in the official format for the sport assigned.  Must have ability to operate timing device for designated sport in facility assigned.  Ability to write in a legible manner.  Must be 16 years of age or older.  Will work some weekends and 10-30 hours per week.