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THE CITY OF SALEM, VIRGINIA
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    1. Animal Shelter
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    14. Rescue Squad
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        2. East Hill Cemetery
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      14. About Us
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    17. Sheriff's Office
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      15. Safety Information
    18. Street & General Maintenance
      1. Our Divisions
      2. Holiday Garbage Collection Schedule
      3. Leaf Collection Policy
      4. Recycling
      5. Household Hazardous Waste
      6. Policy For Disposal Of Unregulated Sharps
      7. Residential Transfer Station Use
      8. Policy For Bulk Waste Collection
      9. Commercial Dumpster Service
      10. Forms
      11. Report A Problem
      12. FAQ
    19. Technology Systems
      1. Message from the Chief Information Officer
      2. Staff
      3. Salem Wifi
    20. Treasurer's Office
      1. Tax Payment Options
      2. Contact Us
      3. Judicial Sales
      4. Dog & Cat Licenses
      5. Mortgage Company
    21. Water & Sewer Dept
      1. Water Operations
        1. Hydrant Flow Testing
      2. Wastewater Operations
        1. Consent Order
        2. Inflow and Infiltration
        3. Sewer Backups and Overflows
        4. Fats, Oils & Grease (FOG)
        5. Pretreatment
      3. Water Rates
      4. Sewer Rates
      5. Connection and Availability Fees
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      10. Fun for Kids
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  6. Tourism

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    1. About Salem
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  7. Downtown

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    Visit Salem

  8. Report a Problem
PHONE:  (540) 375-3021|HOURS:  M-F 8am-5pm |E-MAIL:  utilitycollections@salemva.gov
FAX:  (540) 443-8874 |LOCATION:  City Hall, 114 North Broad Street, Salem, VA 24153

Utility Collections

PHONE:  (540) 375-3021|HOURS:  M-F 8am-5pm |E-MAIL:  utilitycollections@salemva.gov
FAX:  (540) 443-8874 |LOCATION:  City Hall, 114 North Broad Street, Salem, VA 24153
Departments»Finance»Utility Collections

CLICK HERE TO PAY YOUR BILLS ONLINE

City of Salem Utility Collections
114 N. Broad St.
P. O. Box 869
Salem, VA 24153

Phone : (540) 375-3021
Fax: (540) 443-8874

Email: utilitycollections@salemva.gov

Hours: Monday - Friday, 8am - 5pm

Robin Shelton
Utility Collection Supervisor
rbshelton@salemva.gov

The City of Salem owns and operates both its Electric and Water Departments. If you are a resident of Salem and wish to connect to either utility in your new home or business, you must come into the Utility Collections Department before services can be connected. The office is located on the ground floor of City Hall at 114 N. Broad St. in downtown Salem.

All City Hall offices are open 8am-5pm Monday through Friday. If you have any questions about establishing water or electric service, you can call 375-3021 during normal business hours.

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