With City Hall access limited, here are instructions on how to sign up for utlities.

1. Fill out the Utility Application form completely. This form is also available for pickup outside City Hall at 114 N. Broad St.
2. Send us a copy of your driver’s license per the list below
   a. Scan it or take a picture with your phone and email to Utility Collections at : utilitycollections@salemva.gov
   b. Or make a photo copy and return with the application
3. Have a check or money order to cover the deposit:
   a. Residential Utility Deposit: $250.00
   b. Commercial Utility Deposit: Please Call 540-375-3021 Ext. 1
   c. Homeowners: No Deposit Required
   d. Connection Fees: Billed on Your First Bill
4. Place application form, payment and driver’s license copy  (unless emailed)  in an envelope and send per the list below
   a. Drop in the green drop box on College Alley
   b. Or mail to City of Salem, Utility Collections Department, PO Box 869, Salem VA 24153

If you have any questions, contact Utility Collections:
Phone: 540-375-3026 x 1
Email: utilitycollections@salemva.gov