Instructions on how to sign up for utilities at City Hall:

1. Fill out either the Residential or Commercial form available at the Utility Collections office or complete the application online and email it along with a copy of your Driver's License to utilitycollections@salemva.gov
2. A copy of your Driver’s License is required whether through email or in person
3. Have a check or money order to cover the deposit:
   a. Residential Utility Deposit: $250.00
   b. Commercial Utility Deposit
   c. Homeowners: No Deposit Required
   d. Connection Fees: Billed on Your First Bill
4. Applications for renters can be brought into the office or dropped in the drop-box outside City Hall with copies of the completed application, a copy of your ID, and the deposit. Purchasers can email their application and ID in, drop it in the box, or bring it into the office.

If you have any questions, contact Utility Collections:
Phone: 540-375-3026 x 1
Email: utilitycollections@salemva.gov