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THE CITY OF SALEM, VIRGINIA
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  2. Business

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    1. City Council
      1. Agenda & Minutes
      2. Mayor Foley
      3. Vice Mayor Johnson
      4. Bill Jones
      5. James Martin
      6. John Saunders
    2. City Manager
    3. Planning Commission
      1. Schedules & Agendas
    4. Boards & Commissions
    5. Calendar
  4. Residents

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    General

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  5. Departments

    Animal Shelter

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    City Manager

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    Commissioner of the Revenue

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    Communications

    Community Development

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    Electric

    Engineering

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    Finance

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    Human Resources

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    Parks & Recreation

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    Rescue Squad

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    Street, Sanitation & General Maintenance

    Technology Systems

    Treasurer

    Utility Billing

    Utility Collections

    Water & Sewer

    Zoning

    1. Animal Shelter
      1. Ready to Adopt?
      2. Animal Photos
      3. Get Involved
      4. FAQ
      5. Animal Control Services
      6. Lost & Found
    2. Commissioner of the Revenue
      1. Personal Property
        1. Assessment Procedure
      2. Yard Sales
      3. Real Estate Tax Freeze
      4. Veterans Tax Relief
      5. Income Taxes
      6. Car Tax Reform
      7. Forms
      8. Tax Calendar
      9. Business Tax
    3. Commonwealth Attorney
    4. Communications Office
      1. Salem Magazine
      2. Branding & Logos
      3. Magazine Ad Rates
      4. Freedom of Information Act Requests
      5. FOIA Rates
    5. Community Development
      1. Building Inspections
        1. Application Process
        2. Permits
        3. Inspection Types
        4. FAQ
        5. Forms
        6. Links
      2. Code Enforcement
      3. Downloads
        1. Topographic Maps
        2. Salem Subdivision Plats
        3. Control Benchmarks
        4. Tax Maps
      4. Engineering
        1. Forms
        2. FAQ
        3. Resources
      5. Geographic Information Systems
      6. Planning
        1. Downtown Plan
        2. Thompson Plan
        3. Comprehensive Plan for the City of Salem
        4. Forms & Links
        5. Future Land Use Map
        6. Greenways
        7. Zoning Map
      7. Signs
      8. Stormwater Information
        1. Program Information
        2. Construction
        3. Illicit Discharge
        4. Public Education
        5. FAQ
      9. Zoning
        1. Board of Zoning Appeals
        2. Forms
        3. Flood Zones
    6. Economic Development
      1. Business Advantage
      2. Incentive Programs
      3. Available Property
      4. Major Employers
      5. What's New in Salem
      6. Zoning Map
      7. Demographic Info
      8. Economic Development Authority
      9. FAQs
    7. Electric
      1. Who Should I Call?
      2. Obtain Electrical Service
      3. Report a Problem
      4. About Us
      5. Rates
      6. Service Standards & Information
      7. Tips and Information
    8. Finance
      1. Staff
      2. Financial Reports
      3. Annual Budgets
      4. History
      5. Purchasing
      6. Utility Billing
        1. FAQ's
        2. Budget Billing Program
        3. Bank Draft Information
        4. Terms & Charges
        5. Water Leak Information
        6. Sample Bill
      7. Utility Collections
      8. Bid Opportunities
      9. Fees & Taxes
    9. Human Resources
      1. Employment Benefits
      2. Applying For A Job
      3. Risk Management
      4. FAQ
      5. Job Openings
    10. Parks and Recreation
      1. LewisGale Salem Half Marathon
      2. Community Activities
        1. Adult Programs
        2. Health and Fitness
        3. Youth/Teen Programs
        4. Camps
        5. Great Beginnings
        6. Trips
      3. Tournaments / Nationals
      4. Athletic Fields
      5. Athletics / Sports
        1. Youth Sports
        2. Adult Sports
        3. Leagues Schedules
        4. Rules & Policies
        5. Sport Clinics
      6. Complexes
        1. Moyer
        2. Kiwanis
        3. Spartan Field
      7. Parks
      8. Greenways
      9. Special Events
      10. Senior Center
      11. Municipal Golf Course
      12. Salem Bike Route
      13. Staff Directory
      14. P & R Calendar
    11. Police
      1. Contact Us
      2. Forms
      3. FAQ
      4. News & Info
        1. Instructional Videos
        2. Amber Alerts
        3. Disaster Planning
        4. Crime Reports
          1. Crime Report Archives
        5. Arrest Reports
          1. Arrest Report Archives
      5. About Us
        1. Chief Mike Crawley
        2. Deputy Chief Derek Weeks
      6. Divisions
      7. Accreditation
      8. Serving Salem
        1. Academy
        2. D.A.R.E.
        3. Explorers
      9. History of Salem PD
        1. Fallen Officers
      10. Know The Law
      11. Career Opportunities
    12. Real Estate
      1. Staff Directory
      2. Property Search
      3. Assessment Information
      4. Appeals & Board of Equalization
      5. Real Estate Tax Freeze
      6. Important Dates
      7. Recent Property Sales Information
      8. Forms
    13. Registrar's Office
      1. Electoral Officials
      2. Frequently Asked Questions
      3. Election Schedule
      4. Related Links
      5. Salem Representatives
      6. Election Results Archive
      7. Where to Vote
    14. Rescue Squad
      1. About Us
      2. History
      3. Officers
      4. Volunteer
    15. Salem Fire-EMS
      1. History
      2. Stations
      3. Technical Rescue
      4. HazMat Team
      5. Honor Guard
      6. Fire Marshal
      7. Public Education
      8. Safety Tips
        1. Fire Extinguishers
        2. Smoke Detectors
        3. In The Home
        4. Tips For Seniors
        5. Bike Safety For Kids
        6. Natural Disasters
        7. Wildland Fire Safety
      9. Recruitment
      10. FAQ
      11. Citizens Academy
      12. Request For Services
    16. Salem Public Library
      1. Fall 2018 Adult Reading Challenge
      2. Programs & Events
        1. Calendar
      3. Search the Catalog
      4. Our Collection
      5. Seed Library
      6. Digital Books, Magazines, Music, and More
      7. Get a Library Card
      8. Library Databases
      9. Children's Resources
        1. Reading Links
        2. Learning Links
      10. Teen Resources
        1. College Preparation
        2. Homework Helpers
        3. Recommended Reads
      11. Adult Resources
      12. Local History and Information
        1. Carver School
        2. East Hill Cemetery
        3. Salem Historical Museum
        4. Virginia Room
      13. Friends of Salem Library
        1. Newsletters
        2. Meeting Minutes
      14. About Us
        1. Our Staff
        2. Library Policies
        3. Library History
        4. Services
        5. Five-Year Plan
    17. Sheriff's Office
      1. Administration
      2. History
      3. Juror Homepage
      4. Court Security
      5. Civil Process
      6. Speaker's Bureau
      7. Accreditation
      8. Community Relations
      9. Compliments & Complaints
      10. Awards & Commendations
      11. Annual Report
      12. Jury Handbook
      13. Eviction Handbook
      14. Levy Handbook
      15. Safety Information
    18. Street & General Maintenance
      1. Our Divisions
      2. Holiday Garbage Collection Schedule
      3. Leaf Collection Policy
      4. Recycling
      5. Household Hazardous Waste
      6. Policy For Disposal Of Unregulated Sharps
      7. Residential Transfer Station Use
      8. Policy For Bulk Waste Collection
      9. Commercial Dumpster Service
      10. Forms
      11. Report A Problem
      12. FAQ
    19. Technology Systems
      1. Message from the Chief Information Officer
      2. Staff
      3. Salem Wifi
    20. Treasurer's Office
      1. Tax Payment Options
      2. Contact Us
      3. Judicial Sales
      4. Dog & Cat Licenses
      5. Mortgage Company
    21. Water & Sewer Dept
      1. Water Operations
        1. Hydrant Flow Testing
      2. Wastewater Operations
        1. Consent Order
        2. Inflow and Infiltration
        3. Sewer Backups and Overflows
        4. Fats, Oils & Grease (FOG)
        5. Pretreatment
      3. Water Rates
      4. Sewer Rates
      5. Connection and Availability Fees
      6. Miscellaneous Fees
      7. Water Loss Information
      8. Licensure and Awards
      9. Irrigation Info
      10. Fun for Kids
      11. FAQ's
      12. Report A Problem
  6. Tourism

    Visit Salem

    About Salem

    History

    Love Sign

    Directions

    Accomodations

    Chamber of Commerce

    Calendar of Events

    WebCams

    Play in Salem

    Parks & Rec

    Athletic Facilities

    NCAA Tournaments

    Salem Golf Course

    Roanoke Valley Greenways

    Local Attractions

    Salem Fair

    Civic Center

    Salem Historical Museum

    Salem Red Sox

    Farmers Market

    Olde Salem Days

    1. About Salem
      1. History
      2. Directions
      3. Demographic Info
      4. Greenways
      5. Love Sign
  7. Downtown

    Downtown Plan

    Visit Salem

    Parking Locator

  8. Report a Problem
TO HOOK UP YOUR UTILITIES:  (540) 375-3021|HOURS:  M-F 8am-5pm
E-MAIL:  utilitycollections@salemva.gov|LOCATION:  City Hall, 114 North Broad Street, Salem, VA 24153

Who Should I Call?

TO HOOK UP YOUR UTILITIES:  (540) 375-3021|HOURS:  M-F 8am-5pm
E-MAIL:  utilitycollections@salemva.gov|LOCATION:  City Hall, 114 North Broad Street, Salem, VA 24153
Departments»Electric»Who Should I Call?
About Contact Phone Number
Power Outages Electric Department (540) 375-3030
General Information Electric Department (540) 375-3030
Electrical Inspections Building Inspections (540) 375-3036
Billing Questions Utility Collections
Utility Billing		 (540) 375-3021
(540) 375-3026
Underground Locations Miss Utility of VA 811
Tree Trimming Gordon Jones
 		 (540) 375-8755
Residential Service Connections Dick Bradshaw
 		 (540) 375-8756
Commercial Service Connections Karl Mason (540) 375-8749
Outdoor Lighting Karl Mason (540) 375-8749
Traffic Signals Bill Myers
David Bowles		 (540) 375-8747
(540) 375-8761
Line Construction Ray Thomas (540) 375-8752
Ditch Inspections Ray Thomas (540) 375-8752
Pole Attachments Randy Asberry (540) 375-8746
Substations Mike Salmon (540) 375-8748
Power Quality Issues or Administrative Questions A.K. Briele, Director
Jeff Farmer, Assistant Director		 (540) 375-3030
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