For the safety of our customers and in compliance with current CDC health and safety guidelines our office is encouraging all business owners to file business returns by mail or email this year. If you choose to file in person please note that masks are required in the City Hall building and only one person is allowed in our lobby at a time due to social distancing requirements, which may increase wait times.  Current office hours are Monday-Friday, 8:00am-4:00pm.

Assistance with business returns will require an appointment this year. Walk in assistance will not be provided. All business owners requiring assistance with forms can schedule an appointment by calling our office at (540) 375-3019 or emailing commissioner@salemva.gov. Answers to frequently ask questions and detailed filing instructions for business license are provided below. Business property return filing information and correct filing examples have also been provided for your convenience. Please review the information provided to ensure your returns have been completed accurately before remitting to our office.

When filing by email please submit to commissioner@salemva.gov. A confirmation email will be sent confirming receipt of your return. For emailed business license returns, once processed an invoice will be sent to the same email address from which the return was received. Invoices can then be paid by credit card by calling our Treasurer’s office at (540) 375-3024. For local filers returns and payments can also be dropped in the Utility Collections drop box located on School Alley outside of City Hall.

Thank you so much for your cooperation and understanding during these unprecedented times.