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Living In Salem

A Guide for New Residents

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""How do I turn on my utilities?
""Utilities can be turned on at the Utility Collections Office located on the ground floor of City Hall, 114 N. Broad Street. The Utility Collections Office handles electric, water and sewer connections and payments. The connection deposit amount varies based on type of residence. New residents will also be required to have a Property Maintenance Inspection by the Building Inspector's Office. This safety inspection currently costs $25.00 and may be required before utility service is turned on. The City of Salem provides electric, water and sewer service. Monthly payments for these services can also be made in person at the Utility Collections Office.

""How do I find out more about Salem Schools?
""The City of Salem School system is made up of four elementary schools, one middle and one high school, all accredited by the Virginia Department of Education and the Southern Association of Colleges and Schools. The school administrative office is located at:

510 South College Ave.
Salem, VA 24153
phone: (540)389-0130

""How do I register my vehicle?
""If you acquire a vehicle or become a Salem resident, you must register your vehicles with the Commissioner of the Revenue's Office within 30 days. To find out more click here.

""How do I update my driver's license information?
""When you move you will need to update your address with the Virginia Department of Motor Vehicles. The DMV Application For Change of Record APPLICATION FOR CHANGE OF RECORD is available on the DMV site.

""Do I need to have my dog licensed?
""Yes, All dogs four months old or over in the City of Salem must be licensed pursuant to City Code Sec. 14-131. The license fee is due yearly by January 31st and can be paid at the office of the Treasurer. A current rabies certificate must be presented at the time of application. Fees are as follows:

male dog, $10.00
female dog, $10.00
spayed or neutered dog, $3.00

""How do I update my voter registration information?
""Send notification of a change of address to your voter registration office (either in the old or new locality). Give your name, phone number, social security number, and your old and new address. You may use the change of address form on the back of your voter card. Your signature is required to make a change to voter records. Your registration will be transferred from your previous locality to the new one. New voters may download a copy of Virginia Voter Registration Application Form and send it to the Office of the General Registrar

Office of the General Registrar
Dana M. Oliver
19 East Clay St.
PO Box 203
Salem, VA 24153
Phone: 540-375-3034
Fax: 540-375-4052

""Where can I get change of address forms?
""Change of Address forms are available at any United States Post Office or you may change your address online.

Salem Main Office,
320 W Main St, Salem, VA 24153

Regular Business Hours:

Week Days 07:30AM-05:00 p.m.
Saturday 08:30AM-12:30 p.m.

Phone: 540-389-7289
For TTY service for the hearing impaired only, 1-877-877-7833.

""What can I find electric rates?
""DMV Electric Rates Electric Rates


""What are current water and sewer rates?
""Water and Sewer Rates Water and Sewer Rates


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