Water & Sewer Department

About . . . .

The City of Salem is proud to report that drinking water treated by the City of Salem Water Department met all federal and state standards for drinking water during 2014.To learn even more about your water download a copy of the 2014 Water Analysis Report from this site or contact the City of Salem Water Department at (540)375-3029.

Mission Statement...

The City of Salem Water and Sewer Department's mission is to provide a high level of customer satisfaction by providing reliable, high quality water and sewer service in an efficient, cost effective and environmentally sensitive manner.

What's New. . . .

Water Treatment Plant The City of Salem Water Department opened a new state-of-the-art water treatment facility, capable of producing 10 million gallons of drinking water a day, on Feb. 22, 2005.

The plant can draw water from the Roanoke River and three on-site ground water wells which can produce two million gallons per day contributing to the water drawn from the Roanoke River as the sources of water for treatment. The plant has a state-of-the-art SCADA (Supervisory Control and Data Acquisition) System which gives the water treatment operators the ability to monitor the status of every part of the water treatment process and monitor 19 remote sites in the City at all times.

Water Treatment Plant Sign A state-of-the-art microbiological lab also was incorporated into the new water treatment plant as well as office space for staff. The plant was designed with the flexibility to meet future drinking water regulations and to meet Salem’s water needs well into the 21st Century.

The new plant has a few additional advantages over the old treatment plants – a generator capable of powering the plant for several days during emergency conditions, large pre-settling basins and special sludge removal units designed to help aid in the water treatment process.

Director Larado Robinson
Director Larado Robinson
Booster Station Meter
Booster Station Meter
Filter Gallery
Filter Gallery
High Service Transfer Pumps
High Service Transfer Pumps
Roanoke River
Roanoke River
Salem City Water Tower
Salem City Water Tower
SCADA System Data
SCADA System Data
South Salem Booster Station
South Salem Booster Station
Underground Pipe
Underground Pipe
Water Main repair on East Main Street
Water Main repair on East Main Street
Water Treatment Plant Entrance
Water Treatment Plant Entrance
  • Director Larado Robinson
  • Booster Station Meter
  • Filter Gallery
  • High Service Transfer Pumps
  • Roanoke River
  • Salem City Water Tower
  • SCADA System Data
  • South Salem Booster Station
  • Underground Pipe
  • Water Main repair on East Main Street
  • Water Treatment Plant Entrance


CLICK HERE TO PAY YOUR BILLS ONLINE

MAIN PHONE NUMBER

(540) 375-3029

ADDRESS

1300 Tidewater Street
Salem, VA 24153

E-MAIL ADDRESS

lrobinson@salemva.gov

OFFICE HOURS

7:30 am - 4:30 pm, Monday - Thursday

Salem WiFi Virginia.gov
Roanoke Valley